FAQ
Frequently Asked Questions
Find quick answers about our cleaning, short-term rental management, and facility support services across London and Kent.
Common Questions
Everything you need to know before booking with EOV Solutions Ltd.
What areas do you cover?
We provide services across London and Kent, including surrounding areas.
Do you offer one-off or regular cleaning services?
Yes, we offer both one-off and recurring cleaning services depending on your needs.
STR Management FAQs
Answers to common questions about our short-term rental management service.
What areas do you cover for STR management?
We cover Erith, Bexleyheath, Dartford, Sidcup, Greenwich and surrounding areas in London and Kent.
What commission do you charge?
Our management fee is competitive and based on your property type and location. Contact us for a tailored quote.
Do I lose control of my property?
No. You have full visibility at all times. We send monthly reports and you retain ownership of all accounts.
What platforms do you list on?
We manage listings on Airbnb, Booking.com, and VRBO. We can also set up a direct booking website.
What if a guest causes damage?
We photograph properties before and after every stay and assist you with Airbnb AirCover claims on your behalf.
How quickly do you respond to guests?
We aim to respond to all guest enquiries within one hour, day or evening.
Do you manage Airbnb or serviced accommodation properties?
Yes, we provide full short-term rental and serviced accommodation management, including guest support and turnovers.
How quickly can I book a service?
We aim to be flexible and can often accommodate short notice bookings depending on availability.
Are your services available for commercial properties?
Yes, we provide cleaning and facility support services for offices and commercial spaces.
How do I get a quote?
You can request a free quote via WhatsApp, our contact form, or by phone.